01
Do you offer returns?
Yes all our products come with 30 day returns so you can purchase with peace of mind.
02
Do your products come with a warranty?
Yes, all our products come with a 12 months warranty.
03
How do I set up my new device?
Every product will include a user manual.
04
Can I get technical support after purchase?
Yes, our customer support team is always ready to assist with setup, troubleshooting, and product guidance.
05
Why do you have no reviews?
We are a new brand that has spent over a year developing the best recovery tools, we have only just launched our first set of products. We are committed to the highest standards this is why we offer a 30 day return period and a 1 year warranty.
06
Why are the products on pre-order?
ORVEX products have been in development for over a year. Rather than rushing production or compromising on our standards, our initial products are being produced around customer demand.
This means our current collection is available on pre-order, with an estimated dispatch time of 35–60 days. Throughout the process, we'll keep you updated on production and your expected dispatch date.